Terms & Condition

Last updated: 17 July 2025

Welcome to Excelllium! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website and the purchase of products from https://nzvkyk-y2.myshopify.com ("Site", "we", "our", or "us"). By accessing or using our site, you agree to be bound by these Terms.

Please read these Terms carefully before using our site or placing an order.

1. Use of the Site

By accessing or using this Site, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or guardian. You agree not to use the Site for any unlawful or prohibited activity.

2. Product Information & Pricing

We strive to ensure that all details, descriptions, and prices of products are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

All prices are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

3. Orders and Payment

Once you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it only confirms that we have received it.

We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, payment issues, or suspicion of fraud.

Accepted payment methods: Credit Cards, Debit Cards, UPI, Net Banking, Wallets, and other secure payment options available at checkout.

4. Shipping and Delivery

We aim to ship all orders within 2–4 business days. Delivery times may vary depending on your location and the shipping method selected during checkout.

Delays may occur due to unforeseen circumstances. While we strive for timely delivery, Excelllium is not liable for delays once the product has been dispatched. However, we will assist you in resolving courier-related issues.

Please refer to our Shipping Policy for more details.

5. Returns & Refunds

We offer a 7-day return policy on eligible items. Products must be unused, in original packaging, and accompanied by a valid proof of purchase.

Items not eligible for return include:

  • Products damaged due to misuse

  • Items without original packaging

  • Hygiene-sensitive products

To initiate a return or refund, please visit our Returns Policy page or contact us at the details below.

6. Intellectual Property

All content on this Site — including text, images, product names, logos, product designs, and graphics — is the property of Excelllium or its content suppliers and is protected under Indian copyright and intellectual property laws. Any unauthorized use or reproduction is strictly prohibited.

7. User Content & Reviews

By submitting reviews, comments, images, or any content on our Site, you grant Excelllium a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content for marketing or promotional purposes.

8. Limitation of Liability

To the fullest extent permitted by law, Excelllium shall not be held liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our Site or the purchase of our products.

9. Governing Law

These Terms and your use of the Site are governed by the laws of India, without regard to conflict of law principles. Any disputes will be handled in the jurisdiction of [your business location/state].

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the Site after changes are made constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

📧 Email: help.excellium@gmail.com